City Manager
The City Manager is responsible to the City Council for the administration of all City operations as charged by the City of Richmond Heights Home Rule Charter. All Department Directors and the Assistant City Manager report to the City Manager. The City Manager may appoint and (when deemed necessary for the good of the City) suspend or remove any City employee(s).

The City Manager attends all meetings of the City Council and its committee meetings. The City Manager may take part in discussions at all City Council meetings but has no power to vote. Notice of all meetings must be provided to the City Manager. All laws and provisions of the City Charter and acts of the City Council are subject to enforcement by the City Manager.

The City Manager is responsible for the preparation of the annual City budget and capital program. Both are ultimately submitted to the City Council for approval. At the end of each fiscal year (July 1 through June 30), the City Manager must submit and make available to the City Council Members a complete report on the City's financial and administrative activities. In addition, the City Manager may be required to make year-to-date financial and activity reports to the City Council, at its members' discretion, as well.The City Manager also must facilitate the prompt, economical and efficient dispatch of City business and, to that end, may reorganize work within or among the municipal departments from time-to-time.

Assistant City Manager
The Assistant City Manager supports the City Manager by providing managerial assistance through the application of strategic planning, organizational improvement processes and policy formulation that assists all municipal departments. This person also assists the City Manager with the preparation of the City’s annual budget, writes grant proposals, and coordinates the overall direction of the Office of City Manager (OCM) staff and their operations. The Assistant City Manager is responsible for City Council candidate filings and submission of certifications related to municipal elections. The Assistant City Manager oversees Human Resources, Public Relations, and Information Systems and Technologies and the General Office Clerk.

Executive Secretary / Deputy City Clerk
The Executive Secretary is responsible for a wide array of secretarial and administrative support functions that help the City Manager and City Council carry out their daily and long-term responsibilities. The Deputy City Clerk is responsible for all City records. The person prepares all ordinances, resolutions, meeting notices and assures they are posted in a timely manner; maintains minutes of the City Council meetings, and maintains and distributes Municipal Code updates.

Human Resources
The Human Resources Coordinator is responsible for all personnel functions of the City, including hiring procedures, employee benefits, personnel records management, and employee recognition programs.

Information Technology
The Information Technology Coordinator is responsible for duties relating to all information technologies and systems used by the City. This includes hardware and software installation and maintenance, telecommunications lines, cell phones, and other related matters.

Public Relations Division
The Public Relations Coordinator is responsible for the City’s communications operations. This includes media relations, and production of City publications including The RH Community Update, the annual municipal calendar, employee newsletters, and other documents. The PR Coordinator works closely with the IT Coordinator to update information on the City's web site and its cable access station, RHTV-993.

General Office Clerk
The General Office Clerks serves as the City's receptionist and is responsible for operating the switchboard, relaying incoming calls and taking messages when necessary. The General Office Clerk greets visitors and directs them to the appropriate department. This person also handles light secretarial work, such as photocopying, preparing account payable documents, ordering office supplies, processing incoming and outgoing mail. The General Office Clerk also acting as the primary contact for scheduling senior van services.