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Building Department

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1. What are your normal business hours?

Monday through Friday; 8:30 a.m. - 5:00 p.m.

2. How much does a building permit cost?

$70.00 for the first $5,000 of construction costs and $7.00 per $1,000 thereafter. Fence permits are $20.00; residential demolition permits are $50.00 and commercial demolition permits are $50.00 for the first $5,000.00 of demolition costs and $5.00 per $1,000 thereafter.

3. Do I need a permit to build a deck, fence, garage, room addition, remodel my kitchen/bath?

Yes. Please contact the Building Department at 314) 646-7658.

4. Do you take credit cards?

Yes

5. Can I apply for an occupancy permit on line?

Not at this time.

6. How many people can live in my property?

One person per 160 square feet of habitable living space. Habitable space is defined as the sum of the square footage of the home's rooms, excluding closets, bathrooms and hallways.

7. Do you need a new occupancy permit when someone moves in with you?

Yes and a walkthrough inspection.

8. Do I need a permit to replace my driveway?

Yes, an excavation permit is required, and may be obtained from Public Works Dept. Please call (314) 645-2277.

9. Do you have the original blue prints and survey of my property?

No.

10. How do I know where my property lines are?

The only true way is by a surveying engineer.

11. Why do I need an occupancy permit?

To show proof of residency, and to provide a means of ensuring property maintenance.

12. Do I need a occupancy permit and inspection for a commercial property?

Yes. Please contact the Building Department at (314) 646-7658.

13. What building code do you use?

*City of Richmond Heights Construction Codes
*2006 International Building Code
*2006 International Residential Code
*2006 International Energy Conservation Code
*2006 International Fire Code
*2008 International Electrical Code
*2009 International Mechanical Code
*2009 International Fuel Gas Code
*2009 Uniform Plumbing Code
*2009 International Property Maintenance Code

14. Do I get mechanical, electrical and plumbing permits from you?

No, we contract through St. Louis County for permits and inspections.

15. Is a refundable construction deposit required?

Yes. Please contact the Building Department at (314) 646-7658 to find out the amount due at time of the building permit issuance.

16. What do I need to apply for a residential occupancy permit?

The fee is $15.00 payable by cash, check, debit or credit. The names, birthdates and driver’s license, state identification or passport number of all occupants over the age of 18.

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Court

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1. What forms of payment are accepted?

We accept cash, personal checks, money orders and – for most transactions – MasterCard or Visa. Please make checks or money orders payable to the City of Richmond Heights.

2. How can I obtain a continuance on my court date?

Any defendant requesting a continuance must speak with a court clerk. Leaving a message is not acceptable for obtaining a continuance.

3. I am an attorney. How do I obtain a recommendation from the Prosecuting Attorney?

Mail an entry, a request for a recommendation and a self-address, stamped envelope to the court. We will then remove the case from its current docket and you will receive a recommendation along with a new court date/pay date in the mail, usually within 2 weeks after the original docket date.

Please note: Due to the high volume of cases on our dockets, we are not able to pull files for cases set on other dockets dates. Please do not appear in court and ask the clerk to pull any files other than the files set for that evening’s docket.

4. How can I keep points off of my driving record?

If you wish to avoid points being added to your driving record because of a moving violation, you will need to appear on your court date and speak to the judge when your name is called.

5. Do I need an attorney to appear in court?

You are not required to have legal representation to appear in the Richmond Heights Municipal Court, but it is your right to do so if you choose. Richmond Heights Court staff cannot give you legal advice.

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Finance

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1. Do you provide notary services?

Yes, but for Richmond Heights residents and businesses only.

2. Where is the Finance Department located?

Second floor in the City Hall Building, 1330 S. Big Bend Blvd.

3. Is Saint Louis Galleria In Richmond Heights?

Yes.

4. What is the Real Estate tax rate?

Please refer to http://revenue.stlouisco.com/ias/

5. What is the Sales Tax Rate?

Please refer to http://www.dor.mo.gov/tax/business/sales/rates/

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Fire Department

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1. What are the requirements to become a career-paid firefighter?

The RHFD requires successful completion of the Firefighter curriculum at the St. Louis Fire Academy. In addition, entrance requirements have become more stringent with the need to possess a current paramedic license. Finally, an applicant should have a valid State of Missouri driver’s license and be of good moral character.

2. If I already have the necessary requirements to become a firefighter, how do I get an application to you?

We do not accept applications or resumes unless we actually have a position that is open. It is recommended that you scan the help wanted ads in the St. Louis Post-Dispatch every Sunday because that’s where we advertise when openings occur. If the Post-Dispatch is not readily available to you, you can access it on-line at STLTODAY.COM. You can also check current listings on our website, under Employment.

3. On EMS calls involving sick cases, why does the RHFD send both an ambulance and a pumper?

This is standard for almost every Fire Department. While the pumper itself is not probably needed for sick cases, the personnel assigned to the pumper are frequently needed at the scene of a sick case. Most of the pumper’s crew have EMT and Paramedic training and, as such, may be directed by the ambulance crew to perform jobs that the ambulance crew might lack the time to perform. Moreover, since the ambulance crew normally consists of two employees, three pumper crewmembers can add needed muscle to the job of transporting the patient while on a stretcher.

4. What is “mutual aid”?

Mutual Aid is an agreement, usually written but sometimes merely implied, that binds all fire departments and fire protection districts into providing adequate and timely fire fighting services when the need arises. For example, a call to the Galleria will result in not just the RHFD responding but also the Brentwood FD and other jurisdictions. In 2005, the RHFD provided mutual aid to 17 other jurisdictions for 655 calls while we received mutual aid from 11 other jurisdictions on 776 emergency situations in Richmond Heights.

5. How long does it take to get to the scene of an emergency in Richmond Heights?

While there are no standards to be met. Every effort is made to be at the scene within four minutes from the call coming to us. In most cases we are on the scene within three minutes or less. It should be emphasized that the “clock starts running” for us upon receipt of the call. Some jurisdictions time their responses from the point when their equipment and apparatus actually become enroute.

6. How many calls does the RHFD handle in a day?

In calendar year 2005 we responded to 2,289 emergency situations, which equates to over six calls a day, every day. The RHFD is considered to be one of the busier firehouses in the region.

7. What type of schedule do RHFD personnel follow?

We have three shifts (A, B, C) with a scheduled shift starting at 7:30 a.m. Of course we are manned 24/7. Our shift times are based on a schedule that is typically used by most fire departments. It is patterned as follows:
Work 24 hours
Off 24 hours
Work 24 hours
Off 24 hours
Work 24 hours
Off 72 hours.
This schedule will result in 2,592 hours per year (24 hours x 9 days x 12 months) compared with what most folks work, 2,080 based on 8 hours x 5 days x 52 weeks.

8. Does the RHFD pumper carry its own water supply?

Both of our pumpers have a 750 gallon water tank. That size is standard for most fire departments although some have 500 gallon tanks and a few others have 1,000 gallon tanks. Years ago the industry standard was 500 gallons but today it is 750 gallons.

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General

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1. How do I file a request for Public Information?

Fill out the Request of Public Information form and submit to Pat Villmer at City Hall.

2. What do I need to do to apply for a HEIGHTS membership?

You will need to have proof of residency (occupancy permit, unpaid utility bill, current year’s personal property tax receipt), fill out the forms and pay with either cash, check or charge (MasterCard or Visa).

3. What are the regulations for parking trucks on the street?

Ordinance 350.080 - Except when in the process of loading or unloading, no person shall park, keep or leave any commercial vehicle, boat, recreation vehicle or non-motorized vehicle on any public street or public highway for a period of more than one (1) hour in any one (1)calendar day.

Commercial Motor Vehicle shall mean any single vehicle, self propelled or towed, or combination of said vehicles which:
• Are licensed as a truck and registered to haul above six-thousand (6,000) pounds; or
• Exceeds two-hundred-and-twenty two (222) inches in length, seventy-eight (78) inches in height and eighty four (84) inches in width, (including accessories); or
• Is designed to transport more than eight (8) passengers, including the driver; or
• Is designed or equipped to transport other motor vehicles from place to place by means of winches, cables, pulleys or other equipment for towing, pulling, or lifting; or
• Displays commercial advertisements; or
• Displays any indication of a product or service of delivery, in the truck bed while parked; or
• Contains added vertical side extensions; or
• Contains any visible load other than a permanent small locked container; or
• Holds self-contained camping unit; or
• Has more than two wheels per axle;
• Is transporting hazardous materials and is required as defined in Section 302.700, RSMo., and is required to be placarded under the Hazardous
Materials Transportation Act (46 USC 1801 et. Seq.)]

Non-motorized Vehicle shall mean any trailer or any other device that is not self-propelled.

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Office of City Manager

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1. When and where does the City Council meet?

City Council meetings are held in the City Council Chambers at City Hall on the first and third Monday of each month at 7:30 pm.

2. How do I file a Request for Public Information?

Fill out the Request for Public Information form and submit to Pat Villmer, Executive Secretary/Deputy City Clerk at City Hall.

3. How do I request a service, file a complaint, or seek information?

Use our "Better Places" www.ebetterplace.com. on-line program. Click here or click the "Action OnLine" button in the left column on the HomePage.

4. Are there any job openings?

Applications and resumes are only accepted when there is a job opening. Job openings are posted in the St. Louis Post Dispatch, West County Journal and the St. Louis American. They are also posted on the City’s website under "Employment".

5. What is a City Manager?

ARTICLE 5 of the City of Richmond Heights Charter states that the Council shall appoint a CITY MANAGER for an indefinite term and shall by resolution fix the compensation and conditions of employment for such office. The City Manager shall be appointed solely on the basis of such person's executive and administrative qualifications. The City Manager need not be a resident of the City at the time of appointment but must become a resident of the City within the first (1st) year of such appointment unless such time is extended by the Council.

Powers and Duties of the City Manager.

The City Manager shall be responsible to the Council for the administration of all City operations placed in the charge of the City Manager by or under this Charter. The City Manager shall:

(1) Appoint and, when deemed necessary for the good of the City, suspend or removal all City employees and appointed administrative officers provided for, by or under this Charter, except the City Attorney, the City Clerk, the Municipal Judge and the Provisional Municipal Judge or except as otherwise provided by law, this Charter, or personnel rules adopted previously by the Council or adopted pursuant to this Charter. The City Manager may authorize any administrative officer who is subject to direction and supervision of the City Manager to exercise these powers with respect to subordinates in that officer's department;

(2) Direct and supervise the administration of all departments of the City except the City Attorneys, City Clerk and Municipal Judges, and except as otherwise provided by this Charter or by law;

(3) Attend all meetings of the Council and committees of its members, except when the Council may be considering personnel matters relating to the City Manager. The City Manager shall have the right to take part in discussions at meetings of the Council but shall have no power to vote. The City Manager shall receive notice of all meetings;

(4) Provide that all laws, provisions of this Charter and acts of the Council, subject to enforcement by the City Manager or by officers subject to the direction and supervision of the City Manager, are faithfully executed;

(5) Supervise and be responsible for the preparation of the annual budget and capital program and submit both to the Council;

(6) Submit to the Council and make available to the public a complete report on the finances of the City and, at the discretion of the Council, on the administrative activities of the City, as of the end of each fiscal year;

(7) Keep the Council fully informed so that the Council shall properly execute their legislative and policymaking functions and make such other reports as the Council may require concerning the operations of City departments, offices and agencies subject to the direction and supervision of the City Manager;

(8) Prepare and submit to the Council policy recommendations for programs and priorities which, in the opinion of the City Manager, should be considered by the Council. These recommendations shall be submitted on an on-going basis;

(9) Facilitate the prompt, economical and efficient dispatch of City business and to that end may from time to time organize or reorganize work within or among departments responsible to the City Manager, assign assistants, deputies and employees from any office or department of the City Government under direction of the City Manager to perform work or service in connection with any office or department, or to work in more than one (1) of such offices or departments;

(10) Keep the Council fully advised on the financial condition and future needs of the City and make such other recommendations to the Council concerning the affairs of the City as is deemed advisable;

(11) Perform such other duties as may be prescribed by this Charter or required by the Council consistent with this Charter.

For more information about City Management, please visit the International City/County Management Association (ICMA) website at www.icma.org.

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Parks & Recreation

Show All Answers

1. What do I need to do to apply for a HEIGHTS membership?

You will need to have proof of residency (occupancy permit, unpaid utility bill, current year’s personal property tax receipt), fill out the forms and pay with either cash, check or charge (MasterCard or Visa).

2. What do I need to prove residency?

Residents of Richmond Heights, Maplewood, or Brentwood will need a current photo ID along with one of the following: unpaid utility bill, last year's personal property tax receipt, or current occupancy permit.

3. Who can use the facility?

The facility is available to all users, regardless of residency. You do not have to live in the city of Richmond Heights to use THE HEIGHTS.

4. Who receives resident rates?

Anyone who lives or owns property within the cities of Maplewood and Richmond Heights. Brentwood residents may receive resident rates on memberships and programs. All members of THE HEIGHTS also receive member rates on programs.

5. Why do residents of Brentwood and Maplewood receive resident rates?

The cities of Brentwood and Maplewood are allowing their residents to buy memberships at resident rates. The individual cities then pay a subsidy to the City of Richmond Heights to cover the difference between the non-resident and resident rates.

6. What is a resident family?

A resident family consists of the members living in a household. This must be proved by a current occupancy permit.

7. What is a non-resident family?

A non-resident family is defined as 2 married adults and 2 dependent children under the age of 24, living in the same household. Additional members living in that same household can be added at an additional $30 per person charge.

8. Why are there so many rules to use the facility?

The rules are always geared toward the protection and safety of our guests and facility. There are many areas of the facility in which we are not allowed to make exceptions to rules without assumption of liability.

9. Can I register on-line?

At this time we cannot accept on-line registrations for programs or for any memberships. Please visit us at THE HEIGHTS or call 314-645-1476 to register for programs.

10. Why can’t I register at THE HEIGHTS for Brentwood programs or facilities?

Both cities maintain their own databases. We do offer resident rates to both cities’ residents, and we offer a combined brochure, but you must register at the facility that the program is being held.

11. Do you offer scholarships?

Residents of Richmond Heights and Maplewood can apply for scholarships. Scholarships are awarded three times per year: January 1, April 1, and August 1. The maximum award is $300 per family per year. For more specifics on who qualifies for scholarships please go to the forms area and download the Scholarship Application.

12. Do you offer inclusion services for people with disabilities?

The Cities of Brentwood, Maplewood and Richmond Heights support the Americans with Disabilities Act and welcome everyone to participate regardless of race, religion, sex, national origin or disability. If assistance is needed, call Maggie Brown at 314-645-1476 or use relay Missouri by calling 800-735-2966. TDD is available 8:30 a.m-5 p.m. Monday-Friday.

13. Do you have towel service?

Yes we rent towels at THE HEIGHTS. The cost is $1 and you will get a $.50 refund when you return the towel.

14. Can I purchase a gift certificate?

We sell gift certificates in any denominations which can be used for programs or memberships. Please stop by the guest services desk to purchase your certificate.

15. Can I rent a locker by the month or year?

Unfortunately we have a limited number of lockers for use in our facility. Therefore all items must be taken with you when you leave. For your security we ask that you bring a lock or purchase one at our front desk.

16. What is your refund policy?

If you are not satisfied with a class or service or are unable to participate for health reasons, please contact us immediately in writing. Our policy is to provide a 100% refund to anyone who makes a written request prior to the class or program start date. After a class or membership has started a prorated refund may be given.

17. How do I contact van services to schedule a ride on the bus?

Call Laurie at 314-655-3667 between 8 am - 5 pm the day before you need a ride.

18. Can I rent out the aquatic center for my group or family?

Absolutely. Simply call guest services at 645-1476 for assistance and they can help you.

19. What features are inside your aquatic center?

THE HEIGHTS aquatic center contains a two-story waterslide, lazy river, vortex,
play structure, and three lap lanes. We also have a sauna, steam room, spa, and a concession stand.

20. Can I wait on the deck while my child swims?

Yes, however, if your child is under the age of 9, they must be directly supervised in the water by someone who is 15 years of age or older. Our lifeguards are not to directly supervise individual children.

21. Why can’t my baby wear a disposable diaper in the water?

Diapers are designed to absorb liquid. Disposable diapers have been known to explode and contaminate pool water.

22. Where is the Maplewood Family Aquatic Center located?

7550 Lohmeyer (directly behind Maplewood City Hall).

23. Who can rent rooms in the facility?

Anyone! Resident, nonresident and corporate rates are available. Please call (314) 645-1476 and ask to speak with Mary Siler, our Facility Assistant.

24. Can I bring alcohol into the facility?

If you are serving alcohol, you must use one of our preferred caterers. THE HEIGHTS does not have a liquor license. Therefore, you must go through one of our caterers who does have a license.

25. Does the City prune the trees behind my house under the power lines?

The utility companies generally have a utility easement in the area where their utility lines are located, whether it be above or below ground. The adjacent property owner is restricted in what is allowed within this easement (sheds, driveways, structures). Any vegetation (trees, shrubs, etc.) which are planted within this easement by the property owner are the property owners responsibility, as long as they do not interfere with the provision of the utility. At the point the vegetation becomes a safety risk, the utility company may prune, cut back and/or remove the vegetation. The City of Richmond Heights does not contract for or provide pruning of this vegetation or the trees on private property. If you notice a problem with trees or vegetation that has grown closer than 10’ of the utility lines, contact Ameren-UE at (314) 342-1000
Generally, it is a good rule of thumb to not plant trees or other vegetation which will grow up into utility lines and require ongoing pruning and maintenance.

26. What parks are located in Richmond Heights?

A.B. Green Park (Dale Ave. & Laclede Station Rd.) has two lighted tennis courts, two lighted outdoor basketball courts, two playgrounds (2-5 tot-lot & 5-12 playground), two pavilions (West has BBQ pits & picnic tables for 50; East has picnic tables for 30), one lighted multi-use sport field and restrooms.
Highland Park (Highland Terrace just north of I-64) has one playground, small picnic shelter and BBQ pit.

27. When is A.B. Green Park closed?

A.B. Green Park is closed each year from December 1 through April 1. During the operating season the park is open from sunrise to 9:30 pm each day. For more information about field and pavilion rentals call (314) 645-1476.

28. Can I plant trees in the area between the City street and sidewalk in front of my house?

The City of Richmond Heights currently provides planting and maintenance of trees located along city streets between the sidewalk and the street. If you would like to request a tree be planted or notice a problem with a tree within that area, please contact our Park Operations Superintendent at (314) 655-3656. Planting of trees within the right of way is covered under Municipal Ordinance 255.140.

29. Can I prune or cut down a tree between the City street and sidewalk in front of my house?

No, City Street Trees and trees located on other City property are protected by Municipal Ordinance 255.110 and 255.150. If tree removal is for single family residential development of a single property, the property owner may request that the tree be removed. The City Forester will review the proposed plan and make recommendation for further action prior to work beginning. Municipal Ordinance 255.210 protects trees and shrubs located on public property and rights of way.

30. How can I help get more trees planted along city streets?

The City of Richmond Heights Park Operations Division accepts donations to our Street Tree Planting Fund for the planting and maintenance of trees located along city streets between the city street and the sidewalk. For further information about donating contact our Park Operations Superintendent at (314) 655-3656.

31. Can my family or neighborhood group adopt one of the islands or city landscaped areas in our neighborhood?

Definitely. Our Park Operations Division has opportunities for local groups to “adopt” islands, parks or other public areas for all aspects of maintenance. Planting, removing weeds, mulching, watering, ground litter pick-up are just a few. Call our Park Operations Superintendent at (314) 655-3656 for more details.

32. What are the islands or public areas the Park Operations Division maintains?

AB Green Park (Dale & Laclede Station)
Arlington Island (Arlington & Bellevue)
Big Bend Streetscape (Big Bend Blvd. planters & pots)
Brentwood Blvd. Island (center of Brentwood Blvd. in front of Crate & Barrel)
Brentwood Sign (East side of Brentwood Blvd. just north of I-64)
City Hall (1330 S. Big Bend Blvd.)
Commodore Island (Commodore & Ethel)
E. Linden Right of Way (west side of E. Linden)
Hanley Road Sign (East side of Hanley just north of West Bruno)
Hawthorne Island (Hawthorne & Arlington)
Highland Park (Highland north of I-64)
Hoover Island (Hoover & Claytonia)
Lindbergh Island (Lindbergh between Big Bend & West Bruno)
McKnight Sign (east side of McKnight just north of I-64)
Public Safety Building (7447 Dale Ave.)
Public Services Building (8108 Elinor Ave.)
Rankin Island (Rankin & Arlington)
Rupert Island (Rupert & Gray)
St. Mary’s Sign (west side of Bellevue just south of Clayton Rd.)
THE HEIGHTS (8001 Dale Ave.)
West Bruno Sign (north side of West Bruno at Lindbergh)
Winzenburg Island (Winzenburg & Terrace)
Yale Island (Yale Ave. between Wise and Glades)
Plus…various vacant lots and rights of way throughout the city.

33. Can I get wood chips, fire wood or leaf compost?

Yes, it is available self-service on a first-come, first-serve basis from our Wood Waste Recycling lot currently located at 8015 Dale Ave. Wood chips are generally available year round. Leaf compost is generally available from the end of leaf collection season until it is gone. Firewood is generally available year-round.

34. Can I get leaf compost delivered to my home in Richmond Heights?

Our Park Operations Division can deliver a truck-load of approximately 5 cubic yards to your residence within Richmond Heights for $40.00. We begin taking orders and scheduling deliveries on the November 1. All deliveries are scheduled for Fridays during the months of March and April. Payment for leaf compost delivery may be made at THE HEIGHTS during normal operating hours. For more information about this program contact our Park Operations Superintendent at (314) 655-3656.

35. Does the City offer educational classes pertaining to trees, landscaping or gardening?

Our Park Operations Division is currently working on developing classes for homeowners on the following topics: tree planting and pruning, basic soils and gardening, basic turf care, basic irrigation, and container gardening. If you or your local group would like us to offer a class for you, please look in the Parks and Recreation Department Activity Guide or contact our Park Operations Superintendent at (314) 655-3656.

36. Are there any geo-caches located in Richmond Heights parks?

Currently, none are located within a Richmond Heights park. You can check or search near-by locations at www.geocaching.com.

37. Is Richmond Heights responsible for the maintenance of Maplewood parks?

No. The City of Maplewood Public Works Department is responsible for maintenance of all Maplewood Parks and Recreation facilities. Contact the Public Works Director at (314) 645-3640.

38. Where can I get information on upcoming programs and events?

Visit us at www.richmondheights.org to view and register for programs at THE HEIGHTS. Or you can click on the link to see our current brochure in PDF format. You may also pick up a current brochure at THE HEIGHTS or the Richmond Heights City Hall.

39. What is the Community Discount Passport program?

A Community of Interest…Deserves a Community Discount. The Community Discount Passport allows you to use your HEIGHTS ID card in the community to receive discounts at area businesses. Participating businesses can be found in our seasonal brochure. More information regarding discounts and locations is available at THE HEIGHTS guest services desk.

40. How old does my child have to be to use the adult fitness center?

Youth, ages 14 and 15, can use the adult fitness center only after participating in an orientation. During the orientation, youth will learn how to use the cardiovascular and strength machines, the do’s and dont's of working out and fitness center rules. Before participating in the orientation, a parent/guardian must complete a registration packet and provide payment. The cost of the orientation is $5 for residents/members and $7 for non-residents. Orientations are by appointment only.
Anyone, 13 or under, cannot use the adult fitness center, but are encouraged to use the Work Zone.

41. Is there someone who can show me how to use the equipment in the fitness center?

All new members of THE HEIGHTS have the opportunity to receive a free fitness center orientation. We can show you how to properly and safely use the cardiovascular and strength equipment so you get the most out of your workouts. Please note that this is not a personal training session. For more information or to schedule an appointment, please contact Nate Wilks at (314) 655-3658.

42. Is child care available during fitness classes?

Yes, if you see a toy block icon beside the class in the brochure.

43. How do I reserve a pavilion shelter or field?

Contact our guest services desk at (314) 645-1476 or our Rental Services Assistant at (314) 655-3652 for more information.

44. Do I have to pay the amount in full for a membership at THE HEIGHTS?

You can either pay the full amount in cash, check or charge or you can use our monthly debit program.

45. What amenities does THE HEIGHTS have?

THE HEIGHTS offers full-service adult fitness center and youth fitness center, double court gymnasium, indoor walking track, indoor aquatic center and locker rooms, meeting and conference rooms, full-service library. Along with these physical amenities, THE HEIGHTS offers personal trainers, massages, adult and youth fitness programs, recreational programs and classes, drop-in tot-care, special events, volunteer opportunities, senior citizen programs, special events and activities.

46. Can Richmond Heights residents use parks and recreation facilities in Maplewood or Brentwood?

Yes, Richmond Heights residents receive resident rates at all Maplewood and Brentwood facilities and programs. All parks in Richmond Heights, Brentwood, Maplewood and Clayton are for public use. Certain facilities within the parks (pools, skating rinks, pavilions, sports fields, etc.) may be restricted to residents only or an additional fee may be charged for non-residents.

47. What shoes and clothing are acceptable to use the fitness center?

You must where closed toe shoes and appropriate fitness related clothing, such as shorts, sweat pants, a T-shirt and tennis shoes. No jeans, leotards, belts, cutoffs or sandals are permitted.

48. Is there a time-limit when using the cardiovascular equipment in the fitness center?

Yes, we ask that you limit use of cardio equipment to 30 minutes during peak times.

49. Can I wear a shirt over my swimsuit when using the pool?

Yes, as long as you have an appropriate suit under the T-shirt.

50. Are there any trail systems in Richmond Heights or partnering cities?

No, but currently under consideration.

51. Do you have personal training and massage therapy at THE HEIGHTS? If so, how do I obtain their services?

Yes, we offer both personal training and massage therapy. Please contact Nate Wilks at (314) 655-3658 for more information.

52. What is the Work Zone?

The Work Zone is a fitness center designed especially for kids between the ages of 8 and 15. It includes lots of equipment to help you get fit and feel great. You can lift weights on our 12 pieces of Strive KidzSmart strength equipment, ride one of our GameBikes and play a video game at the same time or get your groove on with our Dance Dance Revolution game or our Wii Fit game. The facility is supervised at all times by trained staff.

53. How old do you have to be to use the Work Zone?

The Work Zone is for kids between the ages of 8 and 15.

54. Is there a cost to use the Work Zone?

The Work Zone is free for those with an existing membership or those who pay the daily fee; however, there is a cost for the Work Zone orientation as described below.
Work Zone Orientation: R&M $5; NR $7
Work Zone Orientation Group Rate: R&M $2; NR $3
In order to receive the group rate, you must have a group of at least 10 kids. All
paperwork/payments must be submitted together and all must participate in the orientation at the same time. For more information,
contact Nate Wilks at (314) 655-3658.

55. How do I get started in the Work Zone?

A parent or legal guardian needs to come to THE HEIGHTS and fill out a Work Zone orientation form. Once the form and payment have been submitted, we’ll call to schedule an orientation. Once the orientation is completed you can work out when the Work Zone is open.

56. What can I wear in the Work Zone?

You’ll need to wear comfortable, workout clothes, such as a T-shirt, shorts or sweat pants and tennis shoes. Jeans, belts, open-toed shoes or anything with zippers are not permitted.

57. Is there personal training in the Work Zone or how can I get a personal trainer?

If you would like more information about working with a person trainer, contact Nate Wilks 314-655-3658.

58. What hours is the Work Zone open?

M/W/Th 5 pm - 8 pm
Sa 9 am - 1 pm
Su 2 pm - 5 pm

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Police

Show All Answers

1. How do I get a copy of a police report?

You may obtain a copy of a police report after 5 business days of the incident. Within the first 30 days of the incident, the only people allowed to obtain a copy of a report are:
1. People that are directly involved in the incident (named in the report)
2. Attorneys representing involved parties
3. Insurance companies

Information found in a report cannot be given out over the phone. You must appear in person. The cost for a copy is $8.00. You may request a copy in person, at the police department or send your request in writing along with a stamped, self-addressed envelope. Please have the report number when making your request.

2. What are the regulations for parking trucks on the street?

What are the regulations for parking trucks on the street?

Ordinance 350.080 - Except when in the process of loading or unloading, no person shall park, keep or leave any commercial vehicle, boat, recreation vehicle or non-motorized vehicle on any public street or public highway for a period of more than one (1) hour in any one (1)calendar day.

Commercial Motor Vehicle shall mean any single vehicle, self propelled or towed, or combination of said vehicles which:

• Are licensed as a truck and registered to haul above six-thousand (6,000) pounds; or

• Exceeds two-hundred-and-twenty two (222) inches in length, seventy-eight (78) inches in height and eighty four (84) inches in width, (including accessories); or

• Is designed to transport more than eight (8) passengers, including the driver; or

• Is designed or equipped to transport other motor vehicles from place to place by means of winches, cables, pulleys or other equipment for towing, pulling, or lifting; or

• Displays commercial advertisements; or

• Displays any indication of a product or service of delivery, in the truck bed while parked; or

• Contains added vertical side extensions; or

• Contains any visible load other than a permanent small locked container; or

• Holds self-contained camping unit; or

• Has more than two wheels per axle;

• Is transporting hazardous materials and is required as defined in Section 302.700, RSMo., and is required to be placarded under the Hazardous

Materials Transportation Act (46 USC 1801 et. Seq.)]

Non-motorized Vehicle shall mean any trailer or any other device that is not self-propelled.

General

Expand/Contract Questions and Answers

1. How do I file a request for Public Information?

Fill out the Request of Public Information form and submit to Pat Villmer at City Hall.

2. What do I need to do to apply for a HEIGHTS membership?

You will need to have proof of residency (occupancy permit, unpaid utility bill, current year’s personal property tax receipt), fill out the forms and pay with either cash, check or charge (MasterCard or Visa).

3. What are the regulations for parking trucks on the street?

Ordinance 350.080 - Except when in the process of loading or unloading, no person shall park, keep or leave any commercial vehicle, boat, recreation vehicle or non-motorized vehicle on any public street or public highway for a period of more than one (1) hour in any one (1)calendar day.

Commercial Motor Vehicle shall mean any single vehicle, self propelled or towed, or combination of said vehicles which:

• Are licensed as a truck and registered to haul above six-thousand (6,000) pounds; or

• Exceeds two-hundred-and-twenty two (222) inches in length, seventy-eight (78) inches in height and eighty four (84) inches in width, (including accessories); or

• Is designed to transport more than eight (8) passengers, including the driver; or

• Is designed or equipped to transport other motor vehicles from place to place by means of winches, cables, pulleys or other equipment for towing, pulling, or lifting; or

• Displays commercial advertisements; or

• Displays any indication of a product or service of delivery, in the truck bed while parked; or

• Contains added vertical side extensions; or

• Contains any visible load other than a permanent small locked container; or

• Holds self-contained camping unit; or

• Has more than two wheels per axle;

• Is transporting hazardous materials and is required as defined in Section 302.700, RSMo., and is required to be placarded under the Hazardous

Materials Transportation Act (46 USC 1801 et. Seq.)]

Non-motorized Vehicle shall mean any trailer or any other device that is not self-propelled.

3. What is the leash law?

Running at Large (Ordinance 210.220)
1. No person shall permit any dog, cat or other animal, whether vaccinated or not, to run at large or to go off the premises of its owner unless such dog, cat or other animal is under restraint.
2. In a prosecution charging a violation of Subsection (A), proof that a dog, cat or other animal was running loose in violation of Subsection (A) together with proof that defendant named in the complaint was, at the time described in the complaint, the person who owned such dog, cat or other animal shall constitute a prima facie presumption sufficient for conviction that the owner was the person who permitted such animal to run at large.
3. The provisions of Subsection (A) shall not apply to bloodhounds or other dogs used for tracking in conjunction with Police activities, or to dogs of the canine corps of a Police force of any City located in St. Louis County, of the St. Louis County Police, Missouri State Highway Patrol, of any Federal law enforcement agency, or of any branch of the armed forces of the Unites States, while being used to conduct official business or while being used for official purposes
By definition, restraint means:
Controlled by a line or leash not more than six (6) feet in length when the line or leash is held by a competent person; or within an enclosed vehicle which is parked, stopped or being driven.

4. Is there a “pooper-scooper” law?

Removing Fecal Matter (Ordinance 210.230):
1. It shall be unlawful for the owner or handler of any animal to fail to remove fecal matter deposited by his animal on public property or public easement or private property of another, before the owner leaves the immediate area where the fecal matter was deposited.
2. It shall be unlawful for an owner to allow the accumulation of animal feces or manure in any open area, run, cage or yard wherein animals are kept and to fail to remove or dispose of feces or manure at least once every twenty-four (24) hours.
Possession Of Removal Equipment. It shall be unlawful for the owner or handler of any animal to fail to have in their possession the equipment necessary to remove their animal's fecal matter when accompanied by said animal on public property or public easement or private property of another.

5. Can yard waste (grass, leaves) be placed in the street?

No. Only water can be placed in the street. Piling of leaves in the street is a traffic hazard as well as a fire hazard. Yard waste may only be placed on the tree lawn (the area between the street and sidewalk).

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Public Works

Show All Answers

1. What do I need to do to place a POD or dumpster on the street?

PODs are NOT allowed on city-owned property at any time. Dumpsters placed on the City right-of-way require the prior approval of the Public Works Director and a $25 non-refundable permit fee. Call (314) 645-2277 for more information.

2. What if my trash can gets broken, or is missing when I return home? What if the trash truck puts ruts in my yard or damages my property in any way?

Please call Allied Waste’s Customer Service at (636) 947-5959. If you are unsuccessful please contact the Public Works Department.

3. How do I get the trash hauler to pick up an appliance such as a washer/dryer, stove, or hot water heater, etc.?

Call Allied Waste at (636) 947-5959 and they will tell you what day to put it on the curb. This service is FREE to City residents.

4. When will my street get swept again? Is there any kind of schedule?

Streets north of Dale Avenue and west of Hanley Road are typically swept every other Tuesday. Streets south of Dale Avenue are typically swept every other Thursday.

5. The street light in front of my house is out, who do I call?

You can call Ameren UE at (314) 342-1111 but you must have the closest address and a pole number. The pole number is located on the pole on a silver plate. You may give this info to the Public Works Department and we will call Ameren UE for you as a courtesy.

6. What if I suspect I am having problems with my sewer line?

First step is to call a plumber to try to open the line. If he cannot, or if he suspects a problem after opening the line, you should call the Sewer Lateral pager at (314) 267-5477.

7. How do I dispose of old paint and hazardous chemicals?

Dried out paint cans can be placed at the curb on your household trash day, with the lid off. For paint “still in liquid form” and household chemicals, please contact Ms. Laura Yates at St. Louis County Health Department at (314) 615-4035 or contact their website at www.stlouisco.com/doh/waste_mg.html.

8. What if my apron and sidewalk is cracked or poses a tripping hazard? Am I responsible, or is the City?

The apron and the sidewalk that adjoin the driveway are the homeowner's responsiblity, however the sidewalk running in front of the homeowner's house is replaced or repaired when severely cracked or a tripping hazard exists. These sidewalks will be replaced on a priority basis.