Office of the City Manager

The Office of the City Manager (OCM) encompasses a wide array of responsibilities and executive support functions that enable all other municipal departments to function efficiently and effectively. These support services include human resources, contract negotiations, public relations, information systems and technologies, public records, and other interrelated functions and duties.

OCM works to ensure that all city government functions are carried out in accordance with the City Charter, the Municipal Code, state statutes, and applicable federal laws and guidelines. The OCM staff provides the Mayor and City Council Members with the information they need to set informed policy direction for the City and its residents. OCM also monitors, evaluates and responds to employee issues and concerns so the Richmond Heights work environment is conducive to interpersonal communication, innovation, and employee initiative, generating high-quality services for our residents. In addition, OCM promotes the City through publications, public meetings, participation in special events, regional cooperation, and professional organizations.

(Now handled by the General Office Clerk)
Business and Merchant Licensing
Businesses wishing to open a store in Richmond Heights are required to obtain a license. Business License fees are based on the number of employees - $5 per employee, with a minimum license fee of $30 - unless otherwise directed by municipal ordinance.

Anyone wishing to conduct retail sales in Richmond Heights is required to obtain a Merchant License, after first obtaining a Missouri Sales Tax license from the Missouri Department of Revenue listing a Richmond Heights location. After obtaining this license, a Merchant License application must be submitted. For businesses open less than 90 days, a Temporary Merchant License application is required. Please follow the fee structure on the form. Any businesses open longer than 90 days are required to obtain a regular Merchant License.  This fee structure is based upon estimated gross receipts through the end of the calendar year - $1.75 per $1,000 of estimated gross receipts. Return the completed form, a copy of your sales tax license and the license fee to the Finance Department.

For merchants located at The Boulevard - St. Louis, please download a TDD Business Registration Form and a TDD Tax Return Form.

To complete the Business and/or Merchant License applications ONLINE, please click the button below.

apply-online-buttonFor printable Business and Merchant License applications, please visit this the Publications and Forms page. 

website MSH_5897 

Amy Hamilton

City Manager 


Office of the City Manager
1330 S. Big Bend Blvd
P: (314) 645-4595
F: (314) 655-3511


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