The Office of the City Manager (OCM) encompasses a wide array of responsibilities and executive support functions that enable all other municipal departments to function efficiently and effectively. These support services include human resources, contract negotiations, public relations, information systems and technologies, public records, and other interrelated functions and duties.
OCM works to ensure that all city government functions are carried out in accordance with the City Charter, the Municipal Code, state statutes, and applicable federal laws and guidelines. The OCM staff provides the Mayor and City Council Members with information they need to set informed policy direction for the City and its residents. OCM also monitors, evaluates and responds to employee issues and concerns so the Richmond Heights work environment is conducive to interpersonal communication, innovation, and employee initiative, generating high-quality services for our residents. In addition, OCM promotes the City through publications, public meetings, participation in special events, regional cooperation, and professional organizations..